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gemiusTraffic - FAQ

• Privacy policy

  • Who can see data about my web site?
  • Does gemiusTraffic track attempts to break into my account?
  • Who has access to the behavioral profile of Internet users?
  • Can data collected by gemiusTraffic be used to identify Internet users?

• Starting the gemiusTraffic research study on your web site

  • Do I have to generate a separate script for each web page in my site?
  • Why are statistics not being calculated?
  • How can I generate a new tracking script in the gemiusTraffic interface?
  • Where should I paste scripts?
  • My account does not display graphs. Why not?
  • What Internet browsers does the gemiusTraffic interface support?

• Password loss, cancelling your account, changing its profile

  • What do I do if I have lost my account password?
  • How can I change my password?
  • I would like to close my account. What should I do?
  • I would like to change my contact e-mail. What should I do?
  • Can I change the default (startup) statistic that I see when I first log into my account?

• Blocking certain IP numbers, setting access to statistics

  • I do not want Visits from my computer to be registered in the gemiusTraffic statistics. How can I avoid this?
  • How can I give selected access to statistics to other people?

• Definitions of concepts

  • What do the following mean: Page View, Visit, Visitor (cookie)?
  • Does gemiusTraffic measure usage by Internet users who do not accept cookies?
  • What does Visit Length mean?
  • What is the difference between Visit Length and Visit Duration?
  • What is the difference between Average Time Spent and Average Visit Duration?
  • In the menu Visits > Last Visits > Detailed report and in the row ”Duration” horizontal bars are displayed. What do they mean?
  • In the menu Visits > Last Visits > Detailed report and in the row ”Visit Scope” it says 50%. What does this mean?
  • How does gemiusTraffic identify the end of a Visit by a Visitor (cookie)?
  • What time period is used to calculate the averages on graphs shown in the Visitors, Visits and Page View sections?

• Description of last visits

  • What do the symbols ”F” and ”R” in the general & detailed view for the last 50 Visits mean?
  • What does the phrase ”Skipped Page Views” in the Last Visits Detailed report mean?

• Referers

  • When is a Referrer unavailable?
  • Why can a Referrer be a page from the same web site?
  • How often are Referrer statistics updated?

• Applets

  • Is it possible to view statistics in an Internet browser that does not support Java applets?
  • What is not available in the applet-free interface version?
  • Who do we recommend uses the applet-free version?